Returns & Exchanges

At DISTRICT ONE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our warehouse.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days.